Pega Introduces New Customer Decision Hub Feature - CX Today
Transparent or opaque? The many faces of artificial intelligence
VIDEO Interview: Dr Rob Walker, AI Expert at Pegasystems, talks AI and decision management - YouTube
Using BPM and decisioning technology to offer best-action customer engagement | Marketing Mag
Designing Empathy Into Customer Experience – Blake Michelle Morgan
From customer engagement to customer empathy | B2B Marketing
iTWire - Pegasystems adds AI options to Customer decision hub
Pegasystems Debuts a Personalized Customer Outreach Solution - CX Today
Customer Experience, Opaque AI And The Risk Of Unintended Consequences
PegaWorld 2019 Keynote: Rob Walker - Empathetic AI | Pega
Rob Walker | The TWIML AI Podcast
Pegasystems Announces New AI-Powered Customer Journey Capabilities
Rob Walker | The TWIML AI Podcast
Rob Walker: How to operationalize empathy at scale | Pega
Making customer interactions more human by using analytics, decisioning and artificial intelligence | Adrian Swinscoe
Loyalty360 - Pegasystems Executive Discusses Empathy in Customer Loyalty
iTWire - In conversation with: Rob Walker, Pegasystems
Hyper-Personalizing the Customer Experience w/ AI with Rob Walker | The TWIML AI Podcast
Dr. Rob Walker, Vice President Decision Management, Pegasystems | CXOTalk
Customer Service Archives - Applied Artificial Intelligence Handbook For Business Leaders
3800+ "Rob Walker" profiles | LinkedIn
Pegasystems on Twitter: "Learn how to balance risk & award with #AI from Dr. Rob Walker at #PegaWorld. Register now: https://t.co/i1hAjIvE2F https://t.co/UstFxFQsik" / Twitter
Dr. Rob Walker Live at PegaWorld | Dr. Rob Walker of Pegasystems is demonstrating how organizations can achieve tremendous results using a more humane, AI-driven engagement model. | By Pegasystems | Facebook
Rob Walker, Ph.D. | Computerworld
AI for Enterprise Decisioning at Scale with Rob Walker - #573 - YouTube
